All FILIFT forklifts come with a 12-month or 2,000 working hours warranty, whichever comes first.During the warranty period, we provide free replacement parts for manufacturing defects.
Our forklifts are built with reliable components and strict quality control to minimize failures.
If any issue occurs, simply contact our after-sales team with photos or videos of the problem. We will respond quickly and provide technical support and replacement parts if needed.
Yes. We provide fast spare parts support with genuine factory parts at competitive prices, ensuring quick replacement and reliable performance.
Yes. We support various custom configurations, including different forklift attachments, mast types, tires, and custom colors to meet your specific working conditions and branding needs.
Our standard production lead time is usually 20–30 working days, depending on the order quantity and configuration requirements.
Yes. Simply send us your logo or branding artwork, and we will provide a design mockup for your confirmation before production.
To ensure safe transportation, we wrap the forklift with protective bubble film and add cardboard protection to areas that may contact other equipment or the container during shipment.
Yes. We welcome long-term distributors and dealers worldwide. The cooperation terms mainly depend on your annual sales volume and market potential.